Our Commitment
At CAA Club Group (CCG), we strive to exceed all our Members, clients and customers expectations including people with disabilities. Our goal is to create a community that is inclusive of all persons and treat all our Members, clients and customers in an equitable manner. In recognition of the diverse needs of our community, CCG shall ensure that our policies, procedures and practices address dignity, independence, integration and equal opportunity. We strive to create a safe environment where everyone feels like they belong.
For more information, visit Accessibility – CAA South Central Ontario (caasco.com)
Accessibility statement for Ontario Road Safety Resource – ontarioroadsafety.ca
CCG is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Measures to support accessibility
CCG has taken the following measures to ensure accessibility of ontarioroadsafety.ca:
- Included accessibility as part of our digital design and development processes
- Employed formal accessibility quality assurance testing procedures and methods
- Conducted internal and/or external accessibility assessments
- Assigned clear accessibility targets and responsibilities on areas which requires improvements
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Ontarioroadsafety.ca is partially conformant with WCAG 2.0 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Limitations and Alternatives
Videos: The videos displayed on our website and on our YouTube channel may not be available with described audio. Captions may also be unavailable for some videos that are distributed or shared by our partners which reside on their own YouTube channel, which CCG does not have the ability to control. However, users may still access its content by downloading a descriptive transcript.
PDF documents: Some of the PDF documents available for download on our site may not be fully accessible. If you require assistance with the content on these PDF documents, please feel free to contact us by phone or email.
Feedback
We welcome your feedback on the accessibility of ontarioroadsafety.ca.
General questions or concerns related to the Accessibility for Ontarians with Disabilities Act can be directed to the Human Resources Department at CCG by contacting Romesh Morales via email at Accessibility@caasco.ca or via phone at 905-301-8934.